BEWARE! Universities, Colleges & Schools are being specifically targeted for Ransomware attacks.

Ransomware is an ever-evolving form of malware designed to encrypt files on a device, rendering any files & the systems that rely on them unusable. Malicious actors then demand ransom in exchange for decryption.

DO NOT SHARE YOUR USERNAME OR PASSWORD WITH ANYONE!

Click here to learn more about Ransomware.

Important Alerts:


Do This If You Receive a Suspicious Email

  1. Do not respond to the suspicious email

  2. Forward the original email immediately to TechSupport@sjcd.edu


Do Not Share Your Username or Password

We will NEVER ask for your Username or Password in an e-mail or by phone.

It is a violation of the College’s IT security policy to surrender your Username and Password in this manner.

Click here to read the College’s IT security policy and procedures.


What Is Phishing?

Phishing refers to fraudulent attempts to get personal information from you. Scammers use any means they can — spoofed emails and texts, misleading pop-up ads, fake downloads, calendar spam, and phony phone calls - to trick you into sharing information, such as your Password or credit card numbers.


Attend Mandatory Training

All Full and Part-time Employees that use a computer to complete at least 25% of their required job responsibilities are required to take this training annually. Employees will receive a certificate when the training has been completed. Click here for more information.


Tips on Creating a strong password

Has 12 Characters, Minimum: You need to choose a password that’s long enough. There’s no minimum password length everyone agrees on, but you should generally go for passwords that are a minimum of 12 to 14 characters in length. A longer password would be even better.

Includes Numbers, Symbols, Capital Letters, and Lower-Case Letters: Use a mix of different types of characters to make the password harder to crack.

Isn’t a Dictionary Word or Combination of Dictionary Words: Stay away from obvious dictionary words and combinations of dictionary words. Any word on its own is bad. Any combination of a few words, especially if they’re obvious, is also bad. For example, “house” is a terrible password. “Red house” is also very bad.

Doesn’t Rely on Obvious Substitutions: Don’t use common substitutions, either — for example, “H0use” isn’t strong just because you’ve replaced an o with a 0. That’s just obvious.

Try to mix it up—for example, “BigHouse$123” fits many of the requirements here. It’s 12 characters and includes upper-case letters, lower-case letters, a symbol, and some numbers. But it’s fairly obvious—it’s a dictionary phrase where each word is capitalized properly. There’s only a single symbol, all the numbers are at the end, and they’re in an easy order to guess.


If you have any questions regarding phishing, please contact ITS.CustomerCare@sjcd.edu

Questions?