San Jacinto College will be closed for the Spring Holiday from Friday, April 3, 2026, to Sunday, April 5, 2026. Regular hours of operation will resume on Monday, April 6, 2026.
If you need technical support, please visit our self-service portal at techsupport.sanjac.edu to submit a request, which allows us to follow up with you during our regular hours of operation.
San Jacinto College will be closed for Spring Break from Monday, March 9, 2026, to Sunday, March 15, 2026. Regular hours of operation will resume on Monday, March 16, 2026.
If you need technical support, please visit our support portal at techsupport.sanjac.edu to submit a request, which allows us to follow up with you during our regular hours of operation.
The ITS Help Desk and Service Desks will be closed on Thursday, February 5, 2026, in alignment with San Jacinto College's closure for College Community Day. Regular hours of operation will resume on Friday, February 6, 2026.
If you need technical support, please visit our support portal at techsupport.sanjac.edu to submit a request, which allows us to follow up with you during our regular hours of operation.
Due to inclement weather, the College will be closed from 10 p.m. on Saturday, January 24 through Monday, January 26, 2026. This means all classes, business operations, and activities are canceled for these days and there will be no on-campus activities. For SJC Alert updates, click here.
San Jacinto College will be closed on Monday, January 19, 2026 in observance of Martin Luther King, Jr. Day. Regular hours of operation will resume on Tuesday, January 20, 2026.
If you need technical support, please visit our support portal at techsupport.sanjac.edu to submit a request, which allows us to follow up with you during our regular hours of operation.
San Jacinto College ITS/Technical Support offices will be closed for the Winter Break from December 22, 2025 – January 1, 2026. Regular hours of operation will resume on Friday, January 2, 2026.
Technical emergency on-call services, including password resets, will be available during this time from 8 AM to 5 PM, except on Wednesday, December 24, Thursday, December 25, and Thursday, January 1.
If you are needing technical assistance during this time, please visit our Client Portal for self-service at techsupport.sanjac.edu.
We wish you a happy holiday season!
-Your ITS Team
San Jacinto College will be closed for the Thanksgiving holiday from Monday, November 24, 2025, to Sunday, November 30, 2025. Regular hours of operation will resume on Monday, December 1, 2025.
If you need technical support, please visit techsupport.sanjac.edu to submit a request, which allows us to follow up with you during our regular hours of operation.
We wish you a happy Thanksgiving!
-Your ITS Team
Resetting your account password is now faster and more secure! The San Jacinto College Password Self-Service System enables students and employees to reset their password online.
To reset your password, your mobile phone number and personal email address must be current in SOS. This information is used to send you a one-time authentication code via SMS or email. For help updating this information, see Updating Your Phone Number & Email in SOS.
We're excited to have you at San Jacinto College! As you dive into the new semester, remember that we're here to support you with technology resources. The Information Technology Services (ITS) team provides support online, on-campus, and over the phone.
Submit a Support Request Online (TDX Support Client Portal) - Need tech help? Use our self-service Client Portal to submit service requests and explore our knowledge base for self-help guides and troubleshooting tips. Check out the Student User Guide to get started with the portal.
Visit Us on Campus (Campus Service Desks) - Prefer in-person help? Stop by one of our Campus Service Desks for assistance with password resets, MFA help, Wi-Fi issues, and Office 365 apps.
Call Tech Support (281-998-6137) - Have an urgent request, question, or concern? Give us a call, and our team will assist you.
Email Tech Support (TechSupport@sjcd.edu) - For any tech-related questions or concerns, feel free to drop us an email, and our team will get back to you.
Wishing you a fantastic Fall semester!
-Your ITS Team
Hello San Jac Community!
Please be advised that Help Desk telephone and email support will be unavailable on Friday, July 18, 2025, from 8am to 12pm for essential work aimed at improving our services.
During this time, online support will remain available. Please submit any requests online via our support portal at techsupport.sanjac.edu.
For more information related to the Help Desk hours and contact, click here.
Thank you,
Your ITS Team
San Jacinto College will be closed on Friday, July 4, 2025 in observance of Independence Day. Regular operations will resume on Monday, July 7, 2025.
Tech Support/ITS Help Desk will resume hours of operation on Saturday, July 5, 2025.
If you need technical support, please visit our support portal at techsupport.sanjac.edu to submit a request, which allows us to follow up with you during our regular hours of operation.
San Jacinto College will be closed on Thursday, June 19, 2025 in observance of Juneteenth National Independence Day. The College will resume regular operations on Friday, June 20, 2025.
If you need technical support, please visit our support portal at techsupport.sanjac.edu to submit a request, which allows us to follow up with you during our regular hours of operation.
Greetings!
With the upcoming shift to summer hours (Monday, May 19, 2025 - Sunday, August 10, 2025), please see the adjusted support times for the Help Desk and the Service Desks as follows:
Help Desk Summer Hours:
Monday – Thursday: 7am – 10pm
Friday: 8am – 12pm
Saturday: 8am – 5pm
Sunday: On Call 12pm – 5pm
Service Desk Summer Hours:
Monday – Thursday: 9am – 6pm
Friday: 8am – 12pm
For more information related to the Help Desk and Campus Service Desk hours and contact, click here.
If you need assistance, please visit our support portal at techsupport.sanjac.edu to submit a request, which allows us to follow up with you during our hours of operation.
If you have any questions, please contact us at TechSupport@sjcd.edu or at 281-998-6137.
Thank you,
Your ITS Team
Greetings!
We are excited to join the College Community at the Employee Celebration on Friday, April 25th.
To attend the celebration, the ITS Help Desk and Campus Service Desks will be suspending operations on Friday, April 25, 2025 as follows:
Help Desk suspending operations 10:30 a.m. – 1:30 p.m.
Campus Service Desks will be open 8 a.m. – 10 a.m. and closed the remainder of the day.
If you need assistance during this time, please visit our support portal at techsupport.sanjac.edu to submit a request, which allows us to follow up with you when business operations resume.
For additional information related to the Help Desk and Campus Service Desk hours and contact, please click here.
Thank you,
Your ITS Team
Date Announced: Tuesday, April 22, 2025
San Jacinto College ITS/Technical Support office will be closed for the Spring Holiday from Friday, April 18, 2025, to Sunday, April 20, 2025. Regular hours of operation will resume on Monday, April 21, 2025.
Read MoreZoom Corporation experienced an outage that impacted a majority of their users this afternoon, including San Jacinto College. Zoom services have been restored as of April 16, 2025 at 3:55 PM Central Time.
Read MoreSan Jacinto College ITS/Technical Support office will be closed for Spring Break from Monday, March 17, 2025, to Sunday, March 23, 2025. Regular hours of operation will resume on Monday, March 24, 2025.
Read MoreSan Jacinto College will be closed on Monday, January 20, 2025 in observance of Martin Luther King, Jr. Day. Due to inclement weather, the College will also be closed on Tuesday, January 21 and Wednesday, January 22.
Read MoreClosed: In observance of the Winter Holidays, our offices will be closed from Monday, December 23, through Wednesday, January 1. Regular support will resume on Thursday, January 2, 2025, when the College reopens.
Limited Services: Technical emergency on-call services, including password resets, will be available during this time from 8:00 AM to 5:00 PM, except on Tuesday, December 24, Wednesday, December 25, and Wednesday, January 1.
We appreciate your understanding and wish you a happy holiday season!
Limited Services: The Help Desk will be on call to provide limited, technical emergency services (e.g., password resets) from 8:00 AM to 5:00 PM on Monday, November 25, and Tuesday, November 26.
Closed: Wednesday, November 27, through Sunday, December 1, for the Thanksgiving holiday. Regular support will resume on Monday, December 2, when the College reopens.
We appreciate your understanding and wish you a happy Thanksgiving!
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The San Jacinto College District is committed to equal opportunity for all students, employees, and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws. The following College official has been designated to handle inquiries regarding the College's non-discrimination policies: Vice Chancellor of Human Resources, 4624 Fairmont Pkwy., Pasadena, TX 77504; 281-991-2659; Sandra.Ramirez@sjcd.edu
