We’re Available Online
Visit the SJC Support Client Portal to browse available Technical Support services and submit your service request.
Use the Quick Start Guide to learn about using the Client Portal.
We’re Available by Phone
Our Phone Number is : (281) 998-6137
Our Help Desk hours of service are:
Mon-Fri: 7am-10pm & Sat-Sun: 8am-5pm
We also offer Emergency On-Call Support during college closure.
Services Available by Phone
We offer the following assistance by phone:
Urgent classroom or event issues
Urgent remote, network or internet access issues
Lost or stolen laptops & equipment
We’re Also Available On Campus!
Instead of calling our Help Desk, you can visit one of our Campus Service Desks.
Service Desks are open Mon-Thur: 9am-6pm & Fri: 8am-2pm and are located at the following locations:
Central Campus: C-1.129 Click for Map
South Campus: S-12.120 Click for Map
North Campus: N-8.112 Click for Map
The following services are available at our Service Desks:
Password resets
Multi-factor Authentication (MFA) help
Wi-Fi troubleshooting
Office 365 email and Microsoft Teams
Global Protect VPN
Updates for operating systems, browsers, and hardware drivers
Adobe Creative Cloud (for approved students and employees)
