NEVER Share Your UserName Or Password With Anyone
Sharing your credentials puts you & the College at risk of information theft. You are required to comply with the College’s Information & IT Security Policies & Procedures.
How to Reset your Password
There are quick troubleshooting tips below on this page.
Click on a button for instructions on how to reset your password.
Password Troubleshooting tips
Clear Your Cache
Your browser may be storing your old UserName & Password. Clearing your cache will fix this problem.
Are CAPS Lock & Num Lock keys off?
Are your CAPS Lock & Num Lock keys are on. Turn them off & then retype your UserName & Password.
Are you locked out?
To help protect you from potential fraud or abuse, we may have temporarily locked your account after five (5) log-in attempts using an incorrect Password. We know this is frustrating. Wait three (3) minutes & try again using your correct Password.
Need More Help?
For further assistance, contact TechSupport@sjcd.edu (281) 998-6137 or visit a Campus Service Desk. You can also click on Password Reset Request to submit a support ticket and be contacted by a Tech Support agent.
