Devices are prone to theft

YOU ARE RESPONSIBLE for protecting your device & any data you printed or stored on the hard-drive. Laptops, tablets & smartphones are not just expensive - they are prone to theft & may also store documents containing sensitive information.

Follow this process

Immediately Report Loss or Theft

Contact TechSupport@sjcd.edu (281) 998-6137 AND Campus Police 281-476-9128 to report the loss or theft of any of the following:

  • Any College device such as laptops, smartphones & tablets.

  • Any personal device you use to access your College email & documents.

  • College Identification Cards

  • Keys

  • Printed reports that contain student, employee, or personal information. Forward a copy of any any lost or stolen printed reports to TechSupport@sjcd.edu

Change Your Password

Click here for help changing your password.

Protect access to your device & Sensitive Data

Power off your laptop whenever it is not in use.

Do not carry the laptop in suspend or hibernation mode.

Never store passwords with your laptop or in its carrying case.

Other forms of user authentication should be kept separate from your laptop at all times.

When away from your desk, leave your laptop in locked / “log in required” protection status.

Password protect access to your smartphone & tablets.

Don’t print paper reports that contain sensitive data.

Protect your laptop & Sensitive Data from theft

Keep your laptop close to you & in sight. Otherwise, keep it locked away securely. It only takes a moment for a thief to walk away with your laptop.

Never leave your laptop visible in your car, overnight or for long periods of time.

Do not download or store any documents or spreadsheets that contain sensitive information on your laptop’s hard drive that are not password protected or encrypted.

Do not store or carry printed reports that include sensitive information in any bag. This includes personal bags, work bags & laptop bags.

Travel without your laptop if it is not needed.

Policies & Procedures

Click here to view the College’s Information & IT Policies

Need More Help?

Contact TechSupport@sjcd.edu (281) 998-6137 if you need assistance.